Key Responsibilities:
Interact with students and parents to provide information about courses programs and admission procedures.
Understand students educational goals and recommend suitable programs.
Maintain accurate records of student interactions and follow-ups.
Assist in organizing counselling sessions seminars and workshops.
Coordinate with internal departments for smooth student onboarding.
Support the counselling team in achieving admission and conversion targets.
Handle inquiries via phone email and walk-ins professionally.

Required Skills & Qualifications:
Graduate or Postgraduate in any discipline.
1 5 years of experience in counselling customer service or a related role (education industry preferred).
Excellent spoken and written English communication skills.
Robust interpersonal and listening skills.
Basic computer proficiency (MS Office CRM tools preferred).
Positive attitude patience and willingness to learn.

Required Skills:

counselling upsc

📌 Counsellor Lucknow (India)
🏢 Drishti Group
📍 India