20 Oct
|
airvincible
|
India
Job Title: Customer Support Executive
Department: Customer Support / Operations
Location: Indore, Madhya Pradesh
Job Type: Full time
Joining: Immediate joiners preferred
Job OverviewWe are looking for enthusiastic and customer-focused individuals to join our Customer Support team. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve customer queries efficiently.
Key Responsibilities
Handle customer queries through voice, chat, and email channels.
Provide accurate information and resolve customer concerns professionally.
Maintain a high level of customer satisfaction and service quality.
Follow company processes, guidelines, and service standards.
Coordinate with internal teams to resolve customer issues.
Maintain accurate records of customer interactions.
Meet performance targets related to quality, productivity, and customer satisfaction.
Eligibility Criteria
Qualification:
12th pass or graduate.
Experience: Freshers and experienced candidates can apply.
Communication: Average to good communication skills.
Basic computer knowledge and typing skills.
Ability to work in rotational shifts, if required.
Willingness to work according to the assigned process and training schedule.
Skills Required
Positive interpersonal and problem-solving skills.
Customer-focused approach.
Patience and a positive attitude.
Ability to work in a team.
Willingness to learn and adapt to recent processes.
Why Join Us?
Opportunity to learn and grow.
Supportive work environment.
Career development opportunities.
Interested candidates can apply directly or share their updated resumes with the recruitment team. Immediate joiners will be preferred.
📌 Customer Support Executive Indore (India)
🏢 airvincible
📍 India