20 Oct
|
Gratitude India
|
Hyderabad
20 Oct
Gratitude India
Hyderabad
Handle customer queries and complaints via inbound/outbound calls, webchat, email and messaging. Resolve service issues, maintain accurate records, support back-office tasks, and meet customer satisfaction, quality and productivity targets.
Required Candidate profile
1–5 years of customer service/BPO experience preferred. Excellent English communication, complaint handling, voice and chat support, multitasking, and basic computer skills rotational/night shifts.
📌 Customer Service Process Associate Voice Webchat Hyderabad
🏢 Gratitude India
📍 Hyderabad