Company Description SimplyPrefab is a construction company in India specializing in the design and construction of prefabricated modular homes. The company delivers sustainable, energy-effective building solutions, including pre-engineered steel buildings, durable sandwich panel structures, and conversion projects. With a strong client-centric focus, SimplyPrefab provides high-quality, customizable prefab construction services and turnkey solutions tailored to individual project needs. Its eco-friendly practices aim to minimize environmental impact while offering up-to-date, productive housing options. Applicants can explore additional information and projects by visiting the company’s website.
Role Description The Customer Relationship Management Specialist is a full-time, on-site role based in Bengaluru. This position is responsible for managing and optimizing CRM systems, maintaining accurate customer data, and tracking interactions to support sales and project teams. Day-to-day tasks include responding to customer inquiries, coordinating follow-ups, monitoring customer satisfaction,



and identifying opportunities for upselling and cross-selling. The specialist will collaborate closely with sales and project management colleagues to ensure smooth communication, timely updates, and a positive customer experience throughout the project lifecycle. The role also involves generating CRM reports, analyzing customer trends, and suggesting improvements to enhance client engagement and retention.
Qualifications
• Candidates should possess robust Customer Relationship Management (CRM) and Sales skills to manage client accounts, support business growth, and improve customer retention.
• Candidates should possess excellent Communication skills to interact effectively with customers, internal teams, and stakeholders.
• Candidates should possess solid Analytical Skills to interpret CRM data, identify patterns, and support data-driven decision-making.
• Candidates should possess Proj

📌 Customer Relationship Management Specialist Kochi
🏢 SimplyPrefab
📍 Kochi