Should have Positive communication skills in Tamil or Malayalam.
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers issues and follow problems through to resolution.Set a explicit mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards.
Keep an accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an setting where they can excel through encouragement and empowerment.
Keep ahead of industry’s developments and apply best practices to areas of improvement.
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget.
Maintain an orderly workflow according to priorities.

Pay: ₹14,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Food provided
Provident Fund

Work Location: In person

📌 Wanted Customer Care Executive Tamil Or Malayalam Fresher/experienced Kovilpalayam (India)
🏢 Modern dairy machines
📍 India