Hiring: Dynamics 365 CRM Solution Architect (Presales & Solutioning)

Location: Bangalore

Experience: 8+ Years

We are looking for an experienced Microsoft Dynamics 365 CRM Solution Architect with robust presales, solutioning, and customer advisory experience.

Key Responsibilities
Lead customer discovery workshops and solution design discussions.
Architect end-to-end Dynamics 365 CRM solutions (Sales, Customer Service, Marketing, Customer Insights).
Own RFP/RFI responses, effort estimation, and proposal development.
Present solution approaches to customer stakeholders and leadership teams.
Define integration, data migration, and implementation strategies.
Collaborate with sales and delivery teams to drive successful pursuits.
Identify and position AI, Copilot,



and Agentic AI use cases within customer engagement processes.

Required Skills
8+ years of experience in Microsoft Dynamics CRM / D365 CE.
Solid expertise in D365 Sales, Customer Service, Marketing, and Customer Insights.
Experience in presales, estimation, and solution architecture.
Knowledge of Power Platform (Power Apps, Power Automate, Power Pages).
Experience with Azure Integration Services and API-based integrations.
Excellent customer-facing and presentation skills.

Preferred Certifications
Dynamics 365 Solution Architect Expert
Microsoft AI Engineer / Azure AI Certifications

D365

📌 Architect Bengaluru
🏢 Happiest Minds Technologies
📍 Bengaluru