20 Oct
|
Prospressllc
|
Mumbra
20 Oct
Prospressllc
Mumbra
Contact potential customers: Call people who have submitted online inquiries or expressed interest in internet or TV services.
Introduce the company: Greet customers professionally and explain that you are calling from Preferred Internet Dealer.
Verify customer information: Ask for the service address and confirm it accurately to check available plans.
Understand customer needs: Ask about internet speed, Wi-Fi coverage, connected devices, streaming, and TV service requirements.
Explain available plans: Present eligible internet and TV packages, pricing, promotional offers, and applicable fees clearly.
Handle objections: Answer questions about pricing, service availability, speed, installation, and switching providers.
Collect required details:
Obtain the customer’s name, active email address, contact number, and other information only when required for the order and through approved procedures.
Complete the order: Explain the next steps, confirm the customer’s understanding, and submit accurate order information.
Follow company policies: Follow approved call scripts, recorded-line disclosure procedures, privacy rules, and customer-consent requirements.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Call Center Executive Mumbra
🏢 Prospressllc
📍 Mumbra