20 Oct
|
Centre point soft tech
|
India
20 Oct
Centre point soft tech
India
Incident Management: Log, categorize, and prioritize support tickets. • Troubleshooting: Diagnose and resolve basic OS, software, and hardware problems. • Account Administration: Reset passwords and manage user accounts in Active Directory or Microsoft 365. • Escalation: Transfer unresolved or high-priority issues to Level 2 or specialized IT teams. • Documentation: Record all interactions and update the internal knowledge base.
Pay: ₹18,800.00 - ₹24,000.00 per month
Perks:
Cell phone reimbursement
Commuter assistance
Health insurance
Paid sick time
Paid time off
Work Location: In person
📌 Helpdesk Assistant Chennai (India)
🏢 Centre point soft tech
📍 India