Dispatch Executive — Dhatu Organics

Job Title: Dispatch Executive
Location: Mysuru, Karnataka
Department: Operations / Logistics
Reports to: Operations Manager / Founder

Key Responsibilities
Pack, label, and dispatch customer orders accurately and on time.
Verify order quantity, SKU, batch, expiry date, packaging quality, and invoice details before dispatch.
Generate sales invoices, delivery challans, e-way bills, and shipping labels as required.
Coordinate with courier partners, transporters, and marketplace logistics teams for timely pickup and delivery.
Track daily shipments, resolve delivery delays, RTOs, damages, and customer delivery issues.
Maintain dispatch records, courier manifests, GRNs, and proof-of-delivery documents.
Manage inventory of packaging materials, courier bags, cartons, tape, labels, and fillers; raise replenishment requests.
Coordinate with warehouse/production team for stock availability and priority order dispatch.
Ensure correct handling of fragile, heavy, and food-grade products during packing and loading.
Follow FIFO/FEFO, batch traceability, hygiene,



and food-safety procedures.
Update order status on Shopify, marketplaces, and internal systems.
Reconcile courier bills, freight charges, COD remittances, and dispatch discrepancies.
Support returns processing, quality checks, and re-dispatch of approved replacement orders.
Report daily dispatch status, pending orders, courier issues, and stock/packaging shortages.

Requirements
1–2 years’ experience in dispatch, warehouse, logistics, or e-commerce operations.
Knowledge of invoicing, e-way bills, shipping labels, and basic GST documentation.
Familiarity with Shopify, marketplace panels, Excel/Google Sheets, and courier portals preferred.
Robust attention to detail, basic computer skills, and ability to handle physical packing work.
Good communication and coordination skills; Kannada and English preferred.
Ability to work in a rapid-paced food-manufacturing setting.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Dispatch Executive Mysuru
🏢 Dhatu Organics and Naturals
📍 Mysuru