20 Oct
|
Hum and Strum
|
India
20 Oct
Hum and Strum
India
About the Role
Hum and Strum Music school is looking for a warm, professional, and organized Front Desk Executive to be the first point of contact for our clients and visitors. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-desk operations smoothly in a qualified environment.
Key Responsibilities
Greet clients and handle inquiries via phone, email, WhatsApp, and in-person
Schedule and manage lesson appointments, bookings, cancellations, and rescheduling
Maintain client records and front-desk documentation
Process payments, invoices, and billing activities
Follow up on appointments and subscription renewals
Convert leads to admissions and track marketing inquiries
Address client concerns professionally and escalate when necessary
Keep reception area clean, organized, and welcoming.
Requirements
Prior experience in front office, reception, music industry, or customer service (preferred)
Excellent communication skills in English; Kannada/Hindi is an advantage
Proficient in MS Office, Google Workspace, email, WhatsApp, and data entry
Customer-service oriented, responsible, and punctual
Qualified appearance and demeanor
Hours & Availability
In-person in office
Weekdays (Tue–Sat): 3:00 PM – 9:00 PM
Weekends (Sun): 10:00 AM – 7:00 PM
Mondays: Off
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages:
Health insurance
Leave encashment
Paid sick time
Paid time off
Work Location: In person
📌 Centre Manager / Front Desk – Music Academy Bengaluru (India)
🏢 Hum and Strum
📍 India