Job Title: Service Manager

Location: Calicut, Kerala

Job Type: Full-time

Experience: 8+ years

Salary: ₹30,000 – ₹40,000 per month + Incentives

We are looking for an experienced and technically solid Service Manager to manage our service operations and lead the technical team. The ideal candidate should have robust experience in laptop/desktop repair, chip-level repair, PCB troubleshooting, and customer service.

Responsibilities
Manage day-to-day service centre operations.
Lead, supervise, and support service engineers and technicians.
Handle complex chip-level repair and troubleshooting.
Diagnose PCB faults and electronic component issues.
Oversee laptop and desktop hardware repairs.
Provide guidance on software and operating system troubleshooting.
Monitor repair quality, turnaround time, and service productivity.
Allocate service jobs and monitor team performance.
Handle customer complaints, escalations, and technical queries.
Train and guide service engineers and technicians.
Maintain service reports, repair records, and spare-parts requirements.
Coordinate with management regarding service operations and technical requirements.




Ensure timely completion of service jobs and customer satisfaction.

Requirements
8+ years of relevant experience in electronics repair/service operations.
Strong experience in chip-level repair and troubleshooting.
Excellent knowledge of PCB and electronic components.
Valuable knowledge of hardware, software, and operating-system troubleshooting.
Strong leadership and team-management skills.
Good communication and customer-handling skills.
Ability to diagnose and resolve complex technical issues.
Ability to manage multiple service activities and meet deadlines.

Key Skills

Chip-Level Repair | PCB Troubleshooting | Laptop Repair | Desktop Repair | Electronics Repair | Hardware Troubleshooting | Software & OS Troubleshooting | Team Management | Leadership | Customer Handling | Service Operations

How to Apply

Interested candidates can send their updated resume via WhatsApp to +91-XXXXXXXXXX.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:
Flexible schedule

Work Location: In person

📌 Service Manager Kozhikode
🏢 LYNC DIGITAL
📍 Kozhikode