20 Oct
|
Geni Mart
|
India
Job Title: Customer Support Executive
Company: Geni Homes Private Limited
Location: Singa Perumal Koil
Job Type: Full-time
Salary: ₹22,000 – ₹28,000 per month + Attractive Incentives
Job Summary
GENI HOMES is looking for a dynamic and customer-focused Customer Support Executive with 1–3 years of experience to join our team. The candidate will handle inbound and outbound calls, generate leads, schedule site visits, follow up with prospective customers, and support the sales team in converting leads into customers.
Key Responsibilities
Contact new and existing customers through inbound and outbound calls
Explain GENI HOMES projects, including villas, plots, and construction services
Understand customer requirements and recommend suitable property solutions
Schedule and confirm customer site visit appointments
Follow up with leads regularly to maximize conversions
Handle customer queries and provide accurate project information
Update customer details and lead status in the CRM system
Coordinate with the Sales and Site Teams for customer requirements
Share project details, brochures, pricing, and offers through WhatsApp, SMS,
or email
Achieve daily calling and follow-up targets while maintaining excellent customer service
Requirements
1–3 years of experience in customer support, telecalling, or a related role preferred
Insurance industry experience preferred
Excellent communication and customer handling skills
Experience in customer follow-up and lead conversion
Basic computer and CRM knowledge
Target-oriented with a positive attitude
Ability to work independently and as part of a team
Immediate joiners preferred
Perks
Attractive Salary + Performance-Based Incentives
Career Growth Prospects
Supportive Work Environment
Career development
Experience: 1–3 years (Preferred)
Education: Any Degree
Language: Tamil (Required), English (Preferred)
Job Type: Full-time
Salary: ₹20,000 – ₹30,000 per month + Attractive Incentives
Contact Person: HR – +91-XXXXXXXXXX
Pay: ₹22,000.00 - ₹28,000.00 per month
Pay: ₹22,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Customer Support Executive Singaperumal Koil (India)
🏢 Geni Mart
📍 India