Hiring: Telecaller (1 - 5) years

Location: Kondapur, Hyderabad

Employment Type: Full time

About the Role

We are looking for enthusiastic and confident Telecallers to join our growing team. This is an excellent opportunity for who enjoy communicating with people, have a positive attitude, and are eager to build a career in customer interaction, sales, or business development. You will be responsible for connecting with prospective and existing customers, understanding their needs, and guiding them with the right information — while building the foundation skills for a long-term career in telesales or customer relations.

Key Responsibilities
Make outbound calls to prospective and existing customers
Explain company products, services, and offers clearly and accurately
Understand customer requirements and provide relevant solutions
Maintain regular follow-ups with leads and customers
Update customer and lead information in Excel sheet
Identify qualified leads and forward them to the concerned team
Schedule appointments, callbacks, or meetings as required
Handle basic customer objections and queries professionally
Escalate complex queries to senior team members when necessary
Provide timely updates to the reporting manager





Desired Candidate Profile
Bachelor's degree in any discipline (or equivalent)
Good verbal communication skills in English/regional languages
Confident and polite phone etiquette
Robust listening and interpersonal skills
Basic computer knowledge
Positive, target-driven attitude with willingness to learn
Ability to handle rejection and stay motivated
Ability to work independently as well as in a team

Positive to Have
Prior internship/academic experience in customer interaction
Exposure to college-level sales or promotional activities
Familiarity with MS Office, Google Workspace, or CRM tools
Knowledge of additional regional languages

Why Join Us
Structured training program to build your calling and sales skills from scratch
Clear career growth path into senior calling, sales, or team lead roles
Supportive team environment with regular feedback and mentoring
Incentives and recognition for meeting/exceeding targets

Selection Process
Verbal Communication & Behavioural Round
HR Round

Pay: ₹15,000.00 - ₹25,000.00 per month

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Tele Caller Executive Kondapur
🏢 Galvin Global Solutions
📍 Kondapur