20 Oct
|
Lodha Honda
|
India
Core Responsibilities
Workshop Management: Direct day-to-day service operations, monitor repair orders, and keep workflow organized.
Team Leadership: Supervise, train, and schedule Service Advisors, technicians, washing staff, and support personnel.
Customer Relations: Act as the main point of contact for complex issues, handle escalations, and maintain high customer satisfaction (CS) and Net Promoter Scores (NPS).
Performance & Targets: Track workshop productivity, labor hours, efficiency, revenue targets, and departmental gross profit.
Brand Compliance: Ensure all services and repairs follow official Honda manufacturer guidelines, safety policies, and warranty rules.
Cross-Department Coordination: Work closely with the parts department to manage spare parts availability and prevent repair delays.
Pay: ₹40,000.00 - ₹50,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Service Manager Chromepet (India)
🏢 Lodha Honda
📍 India