We are looking for a friendly, proactive, and well-organised Telecaller cum Receptionist to manage front-office activities, handle incoming and outgoing calls, follow up with prospective students, and support the admissions team in generating leads and converting enquiries into admissions.

Key Responsibilities
Telecalling & Admissions Support
Make outbound calls to prospective students from the provided database.
Respond to enquiries about courses, fees, eligibility, and admission procedures.
Follow up with interested students and encourage them to visit the institute or complete the admission process.
Maintain accurate records of calls, enquiries, follow-ups, and admission status.
Generate and qualify leads through effective communication.
Reception & Front Office Management
Welcome students, parents, visitors, and guests professionally.
Handle incoming calls, transfer calls, and respond to general enquiries.
Maintain the visitor register and manage appointments.
Ensure the reception area is neat, organised, and presentable.
Coordinate with the admissions team and other departments.
Administrative Support
Maintain student enquiry forms and basic records.
Assist with documentation,



data entry, and daily reporting.
Support the team in organising workshops, events, and student engagement activities.
Perform other front-office and admissions-related duties as assigned.

Required Skills & Qualifications
Plus Two or any degree; candidates with relevant experience are preferred.
Positive communication skills in English and Malayalam.
Basic computer knowledge, including MS Office and Excel.
Positive telephone etiquette and interpersonal skills.
A pleasant personality, skilled attitude, and customer-service mindset.
Ability to manage multiple tasks and work as part of a team.
Experience in telecalling, reception, customer service, or educational admissions will be an advantage.

Key Performance Indicators (KPIs)
Number of calls made and enquiries handled.
Quality and consistency of student follow-ups.
Leads generated and admissions supported.
Accuracy of records and daily reports.
Professionalism in handling visitors and calls.

Pay: ₹8,600.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist And Telecaller Maradu
🏢 India Learns
📍 Maradu