JOB VACANCY – RESORT MANAGER

Skyes Glamping Resort, Munnar

Location: Munnar, Kerala
Position: Full time

Job Responsibilities
Resort Operations
Manage the day-to-day operations of the resort.
Oversee check-ins, check-outs, room allocation and housekeeping.
Ensure rooms, property, facilities and surroundings are clean and well-maintained.
Handle guest complaints and resolve issues promptly.
Coordinate food service, campfire, BBQ, trekking and other guest activities.
Guest Relations & Reservations
Handle guest calls, enquiries and booking confirmations.
Coordinate with the reservations team regarding room availability and rates.
Welcome guests and ensure a comfortable stay.
Collect payments, issue bills and maintain guest records.
Staff Management
Supervise housekeeping, kitchen, service and other resort staff.
Assign daily duties and monitor staff attendance and punctuality.
Prepare duty schedules and ensure proper staff coordination.
Maintain discipline, skilled behaviour and service standards.
Report staff issues and operational requirements to management.
Accounts & Reporting
Maintain daily income and expense records.
Record guest payments, cash receipts, refunds and supplier payments.
Maintain bills, vouchers and petty cash records.




Prepare daily occupancy, booking and revenue reports.
Track stock, purchases and operating expenses.
Coordinate with the accounts team and submit regular financial reports to management.
Property Maintenance & Security
Monitor the condition of rooms, cabins, pool and other facilities.
Coordinate repairs and maintenance.
Monitor inventory, linen, kitchen supplies and other resort assets.
Ensure guest safety and compliance with resort rules.

Candidate Requirements
Previous experience in hotel or resort operations preferred.
Valuable communication and guest-handling skills.
Ability to supervise staff and solve operational problems.
Honest, responsible, organised and willing to take ownership.
Willingness to work at the resort in Munnar.

Key Expectations
Smooth daily operations and positive guest experiences.
Proper staff discipline and accountability.
Accurate daily accounts and cash reconciliation.
Regular reporting to management.
Responsible handling of resort property and resources.

Interested candidates can contact us for salary details and further information.

Pay: ₹24,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Resort Manager Munnar (India)
🏢 TRIPTO
📍 India