20 Oct
|
Enser Communications
|
Jaipur
20 Oct
Enser Communications
Jaipur
We are looking for a friendly and professional Call Center Agent to handle customer calls, answer questions, resolve issues, and provide excellent customer service. The ideal candidate should have good communication skills, patience, and the ability to work in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer questions and provide accurate information.
Resolve customer complaints and service-related issues.
Record customer interactions and update information in the system.
Follow company policies and customer service procedures.
Escalate complex issues to the appropriate department or supervisor.
Meet assigned call quality, productivity, and customer satisfaction targets.
Maintain a positive and skilled attitude with customers.
Requirements
12th pass or graduate preferred.
Good verbal and written communication skills.
Basic computer knowledge.
Good listening and problem-solving skills.
Ability to work under pressure and meet targets.
Previous call center/customer service experience is an advantage.
Freshers may also apply.
Skills
Communication skills
Customer handling
Active listening
Problem-solving
Computer skills
Time management
Teamwork
Salary & Advantages
Market-competitive salary based on experience.
Performance incentives.
Training and career development opportunities.
Paid leave and other company benefits as applicable.telly caller,work from home,office work,computer ,Location Jaipur
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Call Centre Agent Jaipur
🏢 Enser Communications
📍 Jaipur