Job Title: Customer Care Executive

Location: Chandrasekharpur, Bhubaneswar, Odisha

Job Type: Full time

Experience: Fresher / Experienced

Salary: As per industry standards

Job Summary

We are looking for a friendly, customer-focused, and motivated Customer Care Executive to handle customer inquiries, resolve concerns, and provide excellent customer support.

Key Responsibilities
Handle customer inquiries through phone calls, emails, and other communication channels.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate customer records and update information in the system.
Follow up with customers to ensure their issues are resolved.
Explain company products, services, policies, and procedures.
Coordinate with internal teams to address customer concerns.
Maintain skilled communication and ensure customer satisfaction.

Eligibility Criteria
Minimum qualification: 12th Pass / Graduate.
Freshers and experienced candidates can apply.
Mandatory language proficiency: Bengali, Hindi, English,



and Odia.
Good verbal and written communication skills.
Basic computer knowledge and proficiency in MS Office.
Robust problem-solving skills and a customer-friendly attitude.
Ability to work in a team and manage customer queries efficiently.

Skills Required
Excellent communication and interpersonal skills.
Customer relationship management.
Problem-solving and patience.
Basic computer and data-entry skills.
Time management and teamwork.
Multilingual communication skills.

How to Apply

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹9,800.00 - ₹15,000.00 per month

Benefits:
Cell phone reimbursement
Internet reimbursement

Language:
Bengali (Preferred)
Hindi (Preferred)
English (Preferred)
Odia (Preferred)

Location:
Bhubaneswar, Odisha (Preferred)

Work Location: In person

📌 Customer Care Executive Bhubaneswar
🏢 Global Education
📍 Bhubaneswar