Job Description – Junior Officer (Tours & Travels)

Department: Operations / Travel Services
Qualification: Graduate in Tourism or Travel Management.
Experience: 1–2 years experience in Travel & Tourism.
Reporting To: Assistant Manager / Operations Manager

Key Responsibilities
Assist in day-to-day travel and tour operations.
Handle customer enquiries and provide information on travel packages and services.
Coordinate flight, hotel, holiday package, and transportation bookings.
Prepare quotations, itineraries, booking confirmations, and travel documents.
Coordinate with vendors, hotels, airlines, and other travel partners.
Maintain customer records, booking details, and operational reports.
Follow up on payments, booking confirmations, cancellations,



and amendments.
Provide timely updates and assistance to customers.
Coordinate with internal departments to ensure smooth operations.

Required Skills
Valuable communication and customer service skills.
Basic knowledge of travel and tourism services.
Proficiency in MS Office, email, and internet applications.
Robust coordination, organizational, and problem-solving skills.
Willingness to learn and work in a team-oriented workplace.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Junior Officer Irinjalakuda (India)
🏢 ICL Fincorp
📍 India