20 Oct
|
Ras Resort
|
Shimla
Core Roles & Responsibilities
Floor Supervision & Operations:
Monitor daily F&B; service operations to ensure a smooth flow.
Oversee assigned sections, check table setups, and verify that cutlery, glassware, linen, and side-stations (dummy waiters) are clean and fully stocked.
Assist in organizing duty rosters and assigning tasks or tables to junior servers and busboys.
Guest Relations & Service:
Greet guests promptly, take reservations, and assist with seating.
Demonstrate deep knowledge of the food and beverage menu, ingredients, daily specials, and wine/drink pairings to offer confident recommendations.
Interact with guests during their meal to collect feedback, ensure satisfaction, and handle complaints or special requests gracefully.
Order & POS Management:
Punch and process orders efficiently through the Point-of-Sale (POS) / KOT system.
Coordinate closely with the kitchen and bar to track order timing and check dish presentation before it reaches the table.
Staff Training & SOP Compliance:
Learn and help implement Standard Operating Procedures (SOPs) for quality and hygiene.
Assist in onboarding and training junior servers, and participate in pre-shift briefings.
Sales & Cost Control:
Proactively upsell signature dishes, beverages, and promotional items to drive targeted sales.
Gain exposure to inventory tracking, cost control, and end-of-shift billing reconciliation.
Pay: ₹12,000.00 - ₹20,000.00 per month
Advantages:
Versatile schedule
Provident Fund
Work Location: In person
📌 Trainee Captain Shimla
🏢 Ras Resort
📍 Shimla