About the role

A global organisation is building a capability centre in India and is hiring a leader to own its end-to-end Order-to-Cash service. The role covers Sales Support, Account Management Support, Marketing Support, Invoicing and Collections, and reports to the centre's General Manager.

Responsibilities
Own the Order-to-Cash operating model, standard processes and controls.
Lead teams across commercial support, invoicing and collections.
Improve invoice accuracy and timeliness and reduce billing exceptions and rework.
Track overdue receivables and disputes with regional finance and commercial teams.
Set service levels, dashboards and review routines.
Lead the transition of activities from the regions to India and drive automation.

About you
Bachelor's or Master's degree in finance, business administration, commercial economics or operations management.
Leadership experience in Order-to-Cash, commercial operations or finance operations.
Experience leading teams that cover invoices and collections.
Background in a shared service, Global Business Services, captive centre or BPO setting.
Experience managing stakeholders and services across several countries or regions.

📌 Order To Cash Lead, Global Business Services Navi Mumbai
🏢 Capability Centre India
📍 Navi Mumbai