We are looking for a responsible, polite, and well-organised candidate to handle customer calls, billing, front desk operations, and day-to-day office coordination. The candidate should have positive communication skills, basic computer knowledge, and the ability to manage customers and billing records efficiently.
Key Responsibilities:
Telecalling & Customer Support
Make outgoing calls to customers for enquiries, orders, follow-ups, and payments.
Receive incoming calls and respond to customer queries professionally.
Maintain customer contact details and follow-up records.
Coordinate with the sales and dispatch teams regarding order status.