Responsibilities
Maintain daily records of outstanding invoices and customer balances.
Prepare customer account statements and share with clients periodically.
Regularly contact customers via calls, emails, and reminders for overdue payments.
Coordinate with sales team for resolving billing/payment issues.
Assist in verifying credit limits before sales orders are processed.
Record disputes/short payments and ensures timely resolution.
Generate debtor ageing reports weekly/monthly.
Highlight overdue accounts and pending disputes to the Manager.
Support preparation of MIS on receivables collection efficiency.
Liaise with internal teams for faster issue resolution.
Provide account statements/documents to auditors as required.