Job Description: Operation Support Executive

Summary

2coms Consulting Pvt Ltd is currently seeking a motivated individual to join our team as an Operation Support Executive for a prominent client based in Pune. This role is ideal for candidates with a graduate degree, whether they are fresh graduates or possess prior experience in customer support. The position focuses on delivering high-quality assistance through strong communication and analytical abilities, requiring the successful candidate to be fully available for in office work and adaptable to a structured schedule.

Responsibilities
Provide comprehensive support and assistance to customers, ensuring high satisfaction levels.
Utilize strong problem-solving capabilities to address and resolve client inquiries efficiently.
Maintain explicit and professional communication in both English and Hindi.
Adhere to the designated work schedule,



which includes rotational shifts and a six-day workweek.
Perform all duties on-site at the Pune office location as required.

Requirements
Possess a graduation degree in any discipline.
Demonstrate excellent verbal and written communication skills in both English and Hindi.
Exhibit robust problem-solving aptitude and the ability to handle complex situations.
Show flexibility and willingness to work from the office premises.
Be available for day shifts with rotational off days.

Benefits
Competitive salary package comprising a Night Shift Allowance (NTH) of 17,000 and a Variable Pay (VP) of 4,000.
Standard working hours from 9:00 AM to 6:00 PM.
Work schedule spanning Monday through Saturday.
In office work setting with a virtual interview process.

📌 Customer Service Executive Pune
🏢 2coms consulting
📍 Pune