Amazon Connect Engineer

Proven enterprise software engineering experience building, debugging, and supporting production systems
Robust proficiency in a modern backend language (Python or Java)
Hands-on experience with Infrastructure as Code, especially Terraform
Experience designing and delivering AWS applications, including migrations and cost/performance optimization
Working knowledge of CI/CD and source control (Jenkins/Jules Git/Bitbucket)
Track record of delivering high-performance, fault-tolerant solutions in complex environments
Database experience across SQL/RDBMS and NoSQL, with solid SDLC and Agile practices
Experience designing and building RESTful APIs
Preferred: AWS Developer and/or Solutions Architect certification
A big plus: Amazon Connect/contact center exposure, telephony and WebRTC experience, and familiarity with React
Ability to leverage AI capabilities (e.g., GenAI-assisted development, automation, and analysis tools) to accelerate solution design, implementation, and troubleshooting.

📌 Delivery Module Lead (Bengaluru)
🏢 Mphasis
📍 Bengaluru