Key Responsibilities

- Team Supervision: Directs, schedules, and mentors service advisors, mechanics, and technicians.
- Workflow Management: Monitors repair orders, tracks daily technician productivity, and ensures vehicles are delivered on time.
- Customer Relations: Greets clients, explains repair estimates, and resolves escalated customer service issues or complaints.
- Financial & Budget Control: Manages department budgets, labor pricing, parts inventory coordination with the parts manager, and overall shop profitability.
- Quality & Compliance: Inspects completed repairs for quality control and ensures adherence to safety standards and manufacturer warranty policies.
- Experience: Typically 3 to 5+ years working in the automotive repair industry, often with prior experience as a lead technician or service advisor.
- Education: A degree in automotive technology or business management is often preferred.
- Technical & Soft Skills: Solid knowledge of automotive diagnostics, service management software, leadership, and problem-solving.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Service Manager (India)
🏢 VVR AUTOS
📍 India