Job Description: Admission Counsellor

Organization: JD Institute of Fashion Technology

Department: Admissions

Reporting To: Admissions Manager / Campus Manager

Location: Hauz Khas, Recent Delhi

Experience: 2-3 Years (Education / Counselling / Sales preferred)

Role Overview

About the Role

JD Institute of Fashion Technology is looking for a proactive, target-oriented, and enthusiastic Online Admission Counsellor to connect with prospective students, understand their career aspirations, provide course guidance, and convert enquiries into confirmed admissions. The ideal candidate should possess excellent communication and convincing skills, a student-centric approach, and the ability to achieve admission targets through calls and digital communication.

Key Responsibilities

- Lead Management: Handle incoming enquiries and follow up with prospective students through calls, WhatsApp, emails, and other digital platforms.
- Student Counselling: Understand students’ interests, educational backgrounds, and career goals to recommend suitable courses in Fashion Design, Interior Design, Fashion Communication, and other programmes offered by the Institute.
- Admission Conversion: Guide prospective students throughout the admission process and work towards achieving monthly admission targets.
- Follow-ups: Maintain regular and timely follow-ups with interested candidates and parents to maximise conversion rates.
- Course Information: Explain course structures, eligibility criteria, duration, fees, career opportunities, and admission procedures accurately.
- Application Assistance: Support students in completing application forms, submitting required documents, and progressing through the admission process.
- Digital Engagement: Conduct online counselling sessions and engage with prospective students through virtual meetings when required.
- Database Management:



Maintain accurate enquiry records, follow-up status, lead details, and conversion reports in the CRM or designated tracking system.
- Coordination: Coordinate with the admissions and accounts teams to ensure a smooth admission and fee-payment process.
- Reporting: Share daily call reports, follow-up updates, pipeline status, and admission conversion data with the reporting manager.

Eligibility Criteria

- Graduate in any discipline; candidates with relevant experience will be preferred.
- 1–3 years of experience in admissions, educational counselling, telesales, inside sales, or customer relationship management is preferred.
- Freshers with excellent communication and convincing skills may also apply.
- Strong verbal and written communication skills in English and Hindi.
- Comfortable handling high volumes of calls and managing multiple leads simultaneously.
- Basic proficiency in MS Excel/Google Sheets, email, WhatsApp, and CRM tools.
- Ability to work independently, manage follow-ups, and meet monthly targets.

Required Skills

- Excellent communication and interpersonal skills.
- Strong persuasion, negotiation, and student counselling abilities.
- Target-driven mindset with a focus on admission conversions.
- Good follow-up discipline and time management.
- Professional telephone etiquette and relationship-building skills.
- Ability to handle objections and address student and parent queries effectively.

Key Performance Indicators (KPIs)

- Number of leads contacted and counselled.
- Timely follow-ups and lead engagement.
- Enquiry-to-application and enquiry-to-admission conversion rates.
- Achievement of monthly admission targets.
- Accuracy and completeness of CRM records and daily reports.
- Student experience and quality of counselling.

Pay: From ₹30,000.00 per month

Benefits:

- Flexible schedule
- Paid sick time

Work Location: In person

📌 Admission Counsellor for Online Courses (Hauz Khas)
🏢 JD INSTITUTE OF FASHION TECHNOLOGY
📍 Hauz Khas