Front Office Executive, Stay10 Serviced Apartments, Indore
About us
Stay10 offers serviced apartments in Indore for business and leisure guests. We're a growing, family-run hospitality brand focused on warm, reliable stays.
Role
You'll be the first face and voice of Stay10, handling guest check-ins, enquiries and bookings, and making sure every stay starts smoothly.
Responsibilities
• Greet guests and manage check-in/check-out, ID verification and documentation
• Handle phone, WhatsApp and email enquiries and bookings
• Maintain the reservation calendar and update availability on OTAs/booking platforms
• Coordinate with housekeeping and maintenance on room readiness and guest requests
• Handle guest feedback and escalate issues quickly
• Process payments and keep accurate daily records and shift handover notes
Requirements
• 2 years minimum in front office,
hospitality or customer service (freshers with strong communication skills may apply)
• Fluent in English and Hindi
• Comfortable with basic computer tools (Excel/Sheets, email, booking software)
• Polished, patient and proactive, with a guest-first attitude
Positive to have
• Hotel management degree or diploma
• Experience with a PMS or channel manager
• Basic social media and content marketing skills (creating posts, reels, stories, managing Instagram/Google listings)
What we offer
• Salary: ₹15,000 – ₹20,000 per month, based on experience
• Growth in a young, expanding hospitality business
Location: Indore, Madhya Pradesh
Job type: Full-time
📌 Hotel Executive (Indore)
🏢 Stay10
📍 Indore