• Role: Voice Phone Auditor, A2 Level
•

Location:
Noida, Hybrid
• Shift Timing: US Shifts 5:00 PM to 2:00 AM IST
• Education
- Graduate in any stream.
• Communication

Skills:
Speech X B2-8 or above, and positive reading comprehension skills.
•

Experience:
Minimum 2 year of experience in a voice process supporting US customers
•

Key Responsibilities
Contacting insureds to collect financial and business information required for premium audits and preparing the corresponding audit reports
• Pre-screening for Ops round : Check basic arithmetic skills, including percentage calculations to assess analytical ability
• Average Handling Time (AHT): Approximately 45 minutes per transaction
• CTC Range: INR 4 LPA to INR 6 LPA
• Immediate Joiner
• Candidate Location
- Candidates must be based in Delhi NCR only Responsibilities Premium Audit Auditor
-

Key Responsibilities




A Voice Premium Auditor is responsible for conducting premium audits through phone-based interactions with insureds to collect and verify payroll, exposure, and business details for accurate premium calculation. Conduct Voice-Based Audits
• Contact insureds via phone to collect required audit information
• Explain audit requirements, timelines, and document needs clearly
• Handle inbound and outbound audit-related calls professionally
• Verify payroll and exposure details using supporting documents (e.g., Form 941)
• Identify discrepancies and ensure correct classification and exposure reporting
• Communicate audit requirements and resolve queries professionally
• Prepare clear audit summaries and documentation
• Follow up for missing information and ensure timely closure of audits
• Maintain accuracy, compliance, and quality standards Qualifications
• Education
- Graduate in any stream.
• Communication

Skills:
Speech X B2-8 or above, and good reading comprehension skills

📌 Phone & Pivot Audit - India (Voice) (Noida)
🏢 EXL
📍 Noida