Company Description Aditya Birla Fashion and Retail Ltd. (ABFRL), part of the Aditya Birla Group, is India’s leading fashion powerhouse with a diverse portfolio of brands and retail formats across multiple high-growth segments. As of March 31, 2026, the company operates 1,273 stores spanning over 7.9 million sq. ft. of retail space. Its portfolio includes popular fashion destinations such as Pantaloons and OWND for Gen Z and youth, as well as The Collective, a major multi-brand luxury retailer with exclusive partnerships with global brands like Ralph Lauren, Ted Baker, and Fred Perry, plus a collaboration with Galeries Lafayette for high-end luxury in India. ABFRL is also a market leader in branded ethnic wear through brands like Jaypore, Tasva, and the integrated TCNS portfolio (W, Aurelia, Wishful, Elleven, Folksong), complemented by partnerships with leading designers such as Tarun Tahiliani, Sabyasachi, Shantnu & Nikhil, and House of Masaba. To serve digitally native consumers, ABFRL is building recent-age, digital-first fashion brands under its tech-led venture TMRW, co-creating scalable fashion businesses with emerging entrepreneurs in India’s evolving fashion ecosystem. Role Description This is a full-time, on-site Department Manager role based in Guwahati. The Department Manager is responsible for driving departmental sales, profitability, and customer experience, while ensuring alignment with ABFRL’s brand standards and business objectives.



Day-to-day activities include supervising store team members, planning staff schedules, monitoring inventory levels, coordinating visual merchandising, and ensuring that the department floor is well-presented and customer-ready at all times. The role involves analyzing sales reports, tracking key performance indicators, implementing promotional activities, and identifying opportunities to improve conversion, average transaction value, and stock turns. The Department Manager also focuses on talent development through coaching, performance feedback, and training, while ensuring adherence to company policies, loss prevention practices, and health and safety guidelines. Qualifications
• Strong retail operations and store management skills, including inventory control, merchandising, and sales floor supervision.
• Proficiency in people management, with experience in team leadership, performance management, and staff training in a retail or customer-facing environment.
• Solid customer service and relationship-building skills, with the ability to resolve service issues, manage escalations, and maintain a customer-centric culture.
• Analytical and commercial acumen, including comfort with sales reports, KPIs, basic budgeting, and decision-making based on data and market trends.
• Effective communication and interpersonal skills, with the ability to collaborate across departments and interact with diverse customer segments. <

📌 Department Manager (Guwahati)
🏢 Aditya Birla Fashion and Retail
📍 Guwahati