About the Role

Build and scale Nory's presence across quick-commerce and pharmacy-led commerce channels, including Zepto, Blinkit, Swiggy Instamart, quick-commerce pharmacies and other rapid-delivery platforms.

You will own the channel end to end: listings, account relationships, availability, visibility, pricing, promotions, revenue growth and profitability.

Key Responsibilities

- Own key account relationships and build strong partnerships with platform category managers and business teams.
- List new products and expand assortment across relevant platforms, cities and dark stores.
- Own account revenue, growth and profitability; build and execute monthly and quarterly growth plans.
- Monitor SKU availability, fill rates, inventory and stock-outs; coordinate replenishment and allocate adequate stock to high-performing SKUs.
- Drive visibility through platform merchandising, search placement, banners, promotions and sponsored inventory.
- Negotiate commercials, margins, schemes, promotional spends and platform terms within approved business parameters.
- Track performance by platform, city, SKU and category; use insights to improve pricing, assortment and promotional effectiveness.
- Coordinate with supply chain, marketing,



finance and operations to resolve issues and deliver account plans.
- Develop partnerships with online pharmacies and emerging quick-commerce channels.

Ideal Candidate

- 3–7 years in key account management, e-commerce or quick commerce, with prior hands-on ownership of Zepto, Blinkit, Instamart, online pharmacy or similar marketplace accounts.
- Experience in FMCG, consumer health, wellness, personal care, OTC or D2C brands is preferred.
- Commercially strong, with a demonstrated ability to negotiate margins, promotions and account terms. Existing category-manager relationships are highly valuable.
- Data-driven and comfortable analysing SKU-, city- and account-level performance using Excel / Google Sheets and platform dashboards.
- Execution-oriented: personally follows up on listings, resolves availability issues and drives business outcomes.

Key Success Metrics

- Quick-commerce revenue and month-on-month growth
- Active platforms, cities and dark stores
- SKU availability and stock-out rate
- Recent listings and assortment expansion
- Gross margin / contribution margin
- Promotional ROI
- Share of sales from top-performing SKUs

📌 Business Manager / Key Account Manager – Quick Commerce (Gurugram)
🏢 Nory For You
📍 Gurugram