Role Title: Business Operations Expert Role Type: Contractor Pay: Up to $90/hour equivalent Time per task: ~10 hours per task

Location:
Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred) Your tasks: Design realistic, multi-step business operations tasks with objective criteria for grading the output. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs. Scope Of Work:
• Design multi-step tasks drawn from real operations work.
• Reporting, process design, workflow management with realistic reference files and clear instructions.
• Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
• Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly.
• Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports.




• Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway.
• Deliver approved tasks on schedule and at the required quality level. Preferred

Qualifications:
• 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure.
• Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and comfort reasoning across multiple documents at once.
• Strong English, written and spoken — B2 minimum, C1 preferred.
• AI or LLM evaluation experience is a plus, but not required. How the selection process works:
• Apply and complete the screening questions
• Complete the AI interview for this role.
• Onboarding — our Talent Ops team will get you set up If you meet the requirements and are interested in this chance, please apply with your updated CV/resume at [email protected] .

📌 Business Operations Specialist (India)
🏢 Kaliper
📍 India