Company Description Retailers Association of India (RAI) is the unified voice of retailers across India, representing the interests of modern retail businesses of all sizes. As a not-for-profit organization, RAI collaborates with industry stakeholders and policymakers to create a supportive environment for the growth of the retail sector. The association focuses on encouraging, developing, and facilitating the modernization of retail operations. RAI promotes best practices that help retailers enhance customer experiences and improve overall efficiency. Team members at RAI contribute to initiatives that strengthen the retail industry and support its long-term development. Role Description The Sales Associate role at RAI is a full-time, on-site position based in Chennai. The Sales Associate will engage with member retailers and prospects to promote RAI programs, services, and events, and support membership acquisition and retention. Day-to-day responsibilities include identifying sales opportunities, conducting outreach via calls, emails, and in-person meetings, and maintaining accurate records of interactions in CRM or tracking tools. The role involves providing information about RAI initiatives, responding to inquiries, and coordinating with internal teams to ensure timely follow-up and member support.



The Sales Associate will also assist in preparing sales reports, supporting event participation, and contributing to campaigns that expand RAI’s reach within the retail community. Qualifications
• Strong sales, negotiation, and customer relationship skills, with the ability to engage professionally with retail businesses.
• Effective communication skills, including clear spoken and written English, and the ability to present offerings confidently.
• Basic proficiency with CRM or sales tracking tools, MS Office (Excel, Word, PowerPoint), and email communication platforms.
• Solid organizational and time-management skills to handle multiple leads, follow-ups, and reporting deadlines.
• Prior experience in sales, business development, or customer-facing roles in retail or related industries is an advantage.
• Ability to work on-site in Chennai, collaborate with cross-functional teams, and adapt to a agile, member-focused environment.
• Minimum of a bachelor’s degree in business, marketing, commerce, or a related field, or equivalent practical experience.
• Interest in the retail sector and willingness to learn about industry trends, best practices, and RAI’s initiatives.

📌 Sales Associate (Chennai)
🏢 Retailers Association of India (RAI)
📍 Chennai