Location:
Rajkot , Gujarat Professional/Fluent English communication is mendatory. Overview : We are looking for a credit control executive to join our team. The role involves monitoring rent payments, following up on outstanding balances, communicating with tenants and councils and assisting with rent
- related queries, including universal Credit payments.
Key Responsibilities
● Follow up with tenants, councils and Universal Credit regarding outstanding rent payments and arrears. ● Monitor rent accounts, identify overdue payments and maintain accurate records. ● Liaise with tenants regarding Universal Credit claims, housing benefit payments and payment delays. ● Communicate with relevant teams to resolve rent discrepancies and payment-related queries. ● Agree on appropriate payment arrangements with tenants, where authorised. ● Maintain regular communication with internal teams to monitor and follow up on outstanding balances. ● Escalate complex cases, unresolved arrears and payment disputes to the relevant manager. ● Update spreadsheets, systems and reports to track outstanding payments and collection progress.
● Follow company procedures, maintain confidentiality and ensure accurate documentation of all communications. ● Prepare regular reports on rent arrears, outstanding balances and collection progress. Essential skills and
Requirements:
● Good Verbal and written English communication skills. ● Good organisational skills and attention to detail. ● Knowledge of MS Excel and data management. ● Confidence in communicating with different stakeholders, including tenants , landlords and internal teams. Job Timings : Mon
- Fri :
- 01:00 PM to 10:30 PM , Sat : 01:00 PM to 7:30 PM (During Summers) Mon
- Fri:
- 02:00 PM to 11:30 PM , Sat : 02:00 PM to 8:30 PM (During Winters)
Salary:
₹25000 to ₹30000 Per Month
Benefits:
• Paid sick time
• Paid time off Application Question(s):
• Are you proficient with basic MS Excel and Data Management ?
Experience:
• Data Management : 1 year (Required) Language:
• Fluent/Skilled English (Required) Work
Location:
In person
📌 Credit Controller (Rajkot)
🏢 Zobone International Outsourcing
📍 Rajkot
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