Experience:3-5 Years
Notice Period: Only Immediate Joiners
Roles & Responsibilities
- Deliver virtual customer training sessions and webinars focused on LinkedIn Sales Navigator.
- Develop, customize, and update training materials, including presentations, videos, and learning resources.
- Plan and execute quarterly Sales Sprints covering customer-relevant topics.
- Collaborate with Sales and Customer Success teams to identify customer learning needs and content gaps.
- Engage with customer guest speakers and moderate training sessions.
- Manage customer communities, respond to queries, and organize community events.
- Support English-speaking EMEA markets, primarily UKI, Nordics, Benelux, and Israel.
Expectations
- Minimum 2 years in training delivery or instructional design; ideally 3–5 years of overall experience.
- Solid preference for candidates experienced in delivering external customer training rather than internal employee training.
- Excellent presentation, facilitation, and customer engagement skills.
- Ability to create and customize engaging training materials.
- Proactive in suggesting innovative learning approaches and improving customer training experiences.
- Ability to collaborate effectively with Sales, Customer Success, and cross-functional teams.
- Familiarity with LMS/KMS platforms is preferred. Video editing and AI-based content creation are added advantages.
- Ability to explain the business value of SaaS products rather than simply demonstrating product features.
? Interested candidates can share their updated resume to:
[email protected]
#CustomerTraining #CustomerEnablement #TrainingAndDevelopment #LearningAndDevelopment #InstructionalDesign #CustomerSuccess #SaaSTraining #SalesEnablement #VirtualTraining #Webinars #CustomerEngagement #LearningExperience #LMS #DigitalLearning #ContentDevelopment #UKIJobs #Hiring
📌 Customer Engagement Manager (India)
🏢 Andor Tech
📍 India