Roles & Responsibilities

- Handle collections operations at the branch level.

- Intermediate level understanding of MS Office tools and data reporting.

- Open to System based working (Desktop only) and basic tech orientation.

- Manage cash handling.

- Follow process-driven and tech-driven collection systems.

- Interact with customers for collections.

- Band: GB01A/B.

- Reporting To: Branch Manager – Collections.

- Office timings for Regular employee: 7:00 am – 5:00pm with (2 hours break in between).

- Office timings for PWD employee: 8:30 am – 5:00pm with (2 hours break in between).

- Branch-based environment involving cash handling and customer-facing activities.

Requirements

Ideal Candidate

- Solid Collections Officer Profile with branch-based operations and cash handling experience
- Mandatory (Experience 1): Must be a Fresher or have past experience in collections
- Mandatory (Experience 2): Must have experience in branch-based collections involving cash handling and customer-facing interactions
- Mandatory (Skill 1): Must have an intermediate level understanding of collections processes
- Mandatory (Education): Must be a Graduate in Commerce, Arts, or Science
- Mandatory (Note): Must be willing to work office timings from 7:00 am to 5:00 pm (with a 2-hour break)
- Mandatory (Experience 2):



Must have experience supporting branch operations including disbursement initiation and document management
- Mandatory (Tech skill 1): Must have hands-on MS Office tools / advanced Excel and data reporting skills at an intermediate level
- Mandatory (Skill 1): Must be able to handle customer grievances and perform tele-calling
- Mandatory (Note 2): Must be willing to work from the branch (8:30 am – 5:00 pm) and handle cash and customer-facing duties
- Mandatory (Exclusion): Candidates who use a wheelchair are not eligible for this role.
- Mandatory (Location): Check with candidates their preferred location of work, from the given list of cities in JD
- Mandatory: A valid UDID Certificate is mandatory
- Mandatory (language): Candidates must be proficient in the local language of their preferred work location.
- Preferred (Experience 1): Preferably resides within 5 Km of the branch location

Experience: up to 3 years · Work from office · 6 days a week · Notice period up to 30 days · Also in: Chennai, Amritsar, Ahmedabad

Benefits

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

📌 Collections Officer (Pune)
🏢 Bajaj FinServ
📍 Pune