Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BTP Integration Suite

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain system stability and performance. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring seamless operation of critical applications that support business functions.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Drive continuous improvement initiatives to optimize support processes and system reliability.

Skilled & Technical Skills:
- Must To Have Skills: Proficiency in SAP BTP Integration Suite.
- Experience in designing and implementing integration flows within cloud environments.
- Strong troubleshooting skills to diagnose and resolve complex integration issues.
- Knowledge of API management and connectivity protocols.
- Ability to work with monitoring tools to ensure system health and performance.
- Familiarity with cloud-based middleware and integration platforms.

Additional Information
- The candidate should have minimum 7.5 years of experience in SAP BTP Integration Suite.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

📌 Application Support Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad