Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Siemens Mendix

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work workplace.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to understand system challenges and implement effective resolutions.
- Document troubleshooting processes and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes to enhance service quality and efficiency.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Siemens Mendix.
- Strong problem-solving abilities with a focus on diagnosing and resolving software issues.
- Experience in monitoring and maintaining business-critical applications to ensure high availability.
- Ability to analyze system logs and performance metrics to identify root causes of incidents.
- Good communication skills to effectively collaborate with technical teams and stakeholders.

Additional Information
- The candidate should have minimum 3 years of experience in Siemens Mendix.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru