30 Oct
|
Brainworks Business Solutions Private
|
Ahmedabad
30 Oct
Brainworks Business Solutions Private
Ahmedabad
We are seeking a dedicated and knowledgeable Service Advisor to join our team in Gujarat or Madhya Pradesh. The ideal candidate will play a crucial role in enhancing customer satisfaction by providing exceptional service and support in the automotive sector. As a Service Advisor, you will be the primary point of contact for customers, guiding them through the service process and ensuring their vehicles are diagnosed and serviced efficiently.
Key Responsibilities:
Greet customers and assess their service needs, providing expert advice on vehicle maintenance and repairs.
Create and manage job cards, ensuring all necessary information is accurately recorded.
Coordinate with the workshop team to schedule and prioritize service appointments.
Conduct vehicle diagnosis and communicate findings to customers, explaining necessary repairs and services in a transparent and understandable manner.
Maintain a high level of customer service,
addressing any concerns or questions promptly.
Follow up with customers post-service to ensure satisfaction and encourage repeat business.
Required Skills:
Solid knowledge of automotive systems and service processes.
Excellent communication and interpersonal skills to interact effectively with customers and team members.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in using service management software and tools.
A customer-focused attitude with a commitment to delivering high-quality service.
If you are passionate about the automotive industry and have the skills to provide outstanding service, we encourage you to apply for this exciting prospect as a Service Advisor.
📌 Service Advisor Ahmedabad
🏢 Brainworks Business Solutions Private
📍 Ahmedabad