30 Oct
|
Avalamb Services Private
|
India
30 Oct
Avalamb Services Private
India
We are seeking an Automobile Service Coordinator to join our team in Maharashtra. The ideal candidate will play a crucial role in ensuring the smooth operation of our automobile service department. This position requires a proactive individual who can effectively manage customer interactions and coordinate service activities to enhance customer satisfaction.
Key Responsibilities:
Act as the primary point of contact for customers seeking automobile services, addressing inquiries and providing information about services offered.
Coordinate service appointments and ensure timely communication with customers regarding their vehicle status.
Collaborate with service technicians to ensure that all customer needs are met efficiently and effectively.
Maintain accurate records of customer interactions and service requests to ensure a seamless service experience.
Assist in resolving customer complaints and issues, ensuring a high level of customer satisfaction.
Support the service team in administrative tasks as needed to facilitate smooth operations.
Required Skills:
Solid customer care skills with a focus on service excellence.
Experience in service coordination within the automobile industry is preferred.
Excellent communication and interpersonal skills to interact effectively with customers and team members.
Ability to manage multiple tasks and prioritize effectively in a quick-paced setting.
Proficiency in using service management software and tools is a plus.
If you are passionate about customer service and have a keen interest in the automobile industry, we encourage you to apply for this exciting opportunity to contribute to our team as an Automobile Service Coordinator.
📌 Automobile Service Coordinator Mumbai (India)
🏢 Avalamb Services Private
📍 India