Job Description: International Voice Support Executive

Position: International Voice Support Executive

Experience: Minimum 1 Year

Monthly Salary: ₹34,000 – ₹38,000

Fixed Travel Allowance: ₹5,000 per month

Shift: Night Shift Only

Customer Markets: USA, UK, Australia, China, and other international markets

Job Summary

We are looking for an experienced International Voice Support Executive with strong communication, customer management, and coordination skills. The ideal candidate should be comfortable interacting with international customers, resolving their queries, managing escalations, and ensuring a smooth customer experience.

Key Responsibilities

· Handle inbound and outbound voice calls with international customers.

· Manage customer queries, complaints, and service-related issues professionally.

· Identify problems, provide appropriate solutions, and ensure timely resolution.

· Coordinate with internal teams to resolve customer concerns and escalations.

· Maintain professional communication and build positive customer relationships.





· Follow established processes, service standards, and customer satisfaction guidelines.

· Maintain accurate records of customer interactions and follow-up activities.

Required Skills & Qualifications

· Minimum 1 year of experience in international voice support, international customer service, or a similar role.

· Robust verbal communication skills in English.

· Good understanding of international customer management and coordination.

· Excellent problem-solving and customer-handling abilities.

· Ability to manage difficult situations and resolve customer issues effectively.

· Comfortable working exclusively in night shifts.

· Skilled attitude, patience, and a customer-focused approach.

Salary & Advantages

· Monthly salary: ₹34,000 – ₹38,000.

· Fixed travel allowance: ₹5,000 every month.

· Opportunity to work with customers across international markets.

Interested Candidates
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📌 International Voice Process Hosur
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