We are seeking a motivated and detail-oriented CRM Executive to join our team in Maharashtra. The ideal candidate will play a crucial role in enhancing customer satisfaction and ensuring smooth order management processes. As a CRM Executive, you will be responsible for managing customer inquiries, providing support, and maintaining accurate records in our CRM system.

Key Responsibilities:
Handle inbound calls and respond to customer queries regarding products and services.
Provide exceptional customer support to ensure a positive experience for all clients.
Manage order processing and ensure timely delivery of products.
Maintain and update customer information in the CRM system.




Collaborate with other departments to resolve customer issues and improve service delivery.
Utilize Excel for data management and reporting purposes.

Required Skills:
Proficiency in CRM software and tools.
Solid communication skills, both verbal and written.
Excellent organizational skills and attention to detail.
Ability to work effectively in a team workplace.
Basic knowledge of Excel for data handling.

If you are passionate about customer service and eager to grow your career in a dynamic environment, we encourage you to apply for this exciting prospect as a CRM Executive.

📌 Crm Executive Pune (India)
🏢 Nikharv Consultancy
📍 India