30 Oct
|
Impac Services
|
Gurugram
30 Oct
Impac Services
Gurugram
We are seeking a motivated and enthusiastic Customer Support Executive to join our dynamic team. This role is ideal for fresh graduates looking to start their career in customer service within an international voice process workplace. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with exceptional service and support.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional manner.
Assist customers with inquiries, complaints, and requests, ensuring a high level of customer satisfaction.
Provide accurate information regarding products and services.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer experience.
Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
Strong communication skills in English, both verbal and written.
Ability to work in a quick-paced setting and handle multiple tasks.
Basic computer skills and familiarity with customer support software.
A positive attitude and a willingness to learn.
Previous experience in customer support or a related field is a plus but not mandatory for freshers.
If you are a fresher graduate with a passion for helping others and are looking to kickstart your career in customer support, we encourage you to apply. Join us in delivering outstanding service to our customers and be a part of our success story.
📌 Customer Support Executive Gurugram
🏢 Impac Services
📍 Gurugram