30 Oct
|
Sharda Consultancy Services
|
Gurugram
30 Oct
Sharda Consultancy Services
Gurugram
We are seeking a motivated and energetic Customer Service Executive to join our team in Haryana. The ideal candidate will be responsible for engaging with customers through outbound calling, focusing on customer acquisition and retention. This role requires excellent communication skills and a solid ability to upsell and cross-sell our health insurance products. As a Customer Service Executive, you will play a crucial role in generating leads and ensuring customer satisfaction.
Key Responsibilities:
Conduct outbound calls to potential customers to promote our health insurance offerings.
Engage with customers to understand their needs and provide tailored solutions.
Utilize upselling and cross-selling techniques to maximize sales opportunities.
Maintain accurate records of customer interactions and transactions.
Collaborate with the sales team to achieve targets and improve customer acquisition strategies.
Provide exceptional customer service and support to enhance customer experience.
Required Skills:
Proven experience in customer service or a related field.
Solid communication skills, both verbal and written.
Ability to work in a fast-paced environment and handle multiple tasks.
Familiarity with health insurance products is a plus.
Proficiency in lead generation techniques and sales strategies.
If you are passionate about customer service and have the skills to drive sales, we encourage you to apply for this exciting chance.
📌 Customer Service Executive Gurugram
🏢 Sharda Consultancy Services
📍 Gurugram