30 Oct
|
People Connect solutions
|
Dombivli
30 Oct
People Connect solutions
Dombivli
We are seeking a dedicated and energetic Virtual Relationship Manager to join our team in Maharashtra. The ideal candidate will be responsible for managing customer relationships through effective communication and sales strategies. This role involves engaging with clients via inbound and outbound calls, providing information about banking products, and assisting customers with their inquiries. The Virtual Relationship Manager will play a crucial role in cross-selling and upselling services to enhance customer satisfaction and drive sales growth.
Key Responsibilities:
Conduct inbound and outbound calls to engage with customers and understand their needs.
Provide detailed information about banking products and services to clients.
Develop and maintain strong relationships with customers to ensure high levels of satisfaction.
Identify opportunities for cross-selling and upselling banking products to existing clients.
Handle customer inquiries and resolve issues promptly and effectively.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to achieve sales targets and improve service delivery.
Required Skills:
Solid communication and interpersonal skills.
Experience in telesales or telecalling, preferably in the banking sector.
Ability to handle customer inquiries and provide effective solutions.
Knowledge of banking products and services.
Proficiency in managing virtual relationships and remote communication.
Robust sales skills with a focus on cross-selling and upselling.
If you are passionate about customer service and have a knack for sales, we encourage you to apply for this exciting opportunity as a Virtual Relationship Manager. Join us in delivering exceptional service and building lasting relationships with our clients.
📌 Virtual Relationship Manager Dombivli
🏢 People Connect solutions
📍 Dombivli