Job Title: Sales Executive (Inbound Calling)

Employment Type: Full time, Permanent

Work Mode: Work from Office

Salary: ₹20,000 – ₹30,000 per month

Experience: 0–2 years

Company Overview

Crafting Memories Pvt. Ltd. is a Startup India-recognised company established in 2022 and headquartered in Dehradun. The company specialises in 3D hand and foot castings and memory keepsakes for babies, couples, families and pets, and serves customers across more than 50 cities in India.

Role Summary

The Sales Executive will manage inbound customer enquiries, understand customer requirements, and convert qualified leads into confirmed bookings. The role involves no cold calling. This position is suited to candidates looking for long-term stability and a consistent career path within a growing organisation.

Key Responsibilities
Handle inbound calls, WhatsApp messages and online enquiries from prospective customers
Understand customer requirements and recommend suitable products and service packages
Communicate product details, pricing and service processes clearly and professionally




Follow up with prospective customers and convert enquiries into confirmed orders
Maintain accurate records of leads, follow-ups and conversions in the company CRM
Coordinate with the operations team to ensure smooth order handover and customer satisfaction
Meet assigned conversion and sales targets
Share customer feedback and market insights with management

Qualifications and Skills
Graduate in any discipline from a recognised university
Strong verbal communication skills in Hindi and English
Confident, well-spoken and skilled in customer interactions
Intellectually sharp, with good reasoning and quick learning ability
Customer-oriented approach with patience and a positive attitude
Basic proficiency in computers, smartphones and WhatsApp
Prior experience in inbound sales or customer service is an advantage but not mandatory

Preferred Candidate Profile
Candidates seeking a stable, long-term, full-time role
Willing to work from the Dehradun office on a full time basis
Based in or willing to relocate to Dehradun

📌 Sales Executive Dehradun (India)
🏢 Crafting Memories India
📍 India