About The Role

We are hiring a ServiceNow AI Governance & Agentic Control Tower Specialist to design and implement AI governance, risk management, and agentic AI control capabilities on the ServiceNow platform.

Key Responsibilities
Design governance processes for AI systems, models, agents, prompts, datasets, and third-party AI services.
Manage AI inventory, risk classification, approvals, controls, evidence, and lifecycle processes.
Build workflows and dashboards using ServiceNow Flow Designer / Workflow Studio.
Implement controls for AI agents, tool permissions, human approvals, and auditability.
Integrate ServiceNow with GRC tools, identity systems, AI platforms, and enterprise applications.
Work with risk, security, privacy, data, and engineering teams.

Required Skills
5–10 years of overall technology experience.
Mandatory hands-on ServiceNow configuration or development experience.
Experience in AI governance, Responsible AI, technology risk, GRC, or control-tower implementation.
Knowledge of Flow Designer / Workflow Studio, IntegrationHub, REST APIs, tables, roles,



and ACLs.
Understanding of AI agents, workflows, authorization, monitoring, and human-in-the-loop controls.
Knowledge of enterprise security, role-based access, OAuth/OIDC, and audit trails.
Experience with APIs, REST, webhooks, and enterprise integrations.

Valuable to Have
ServiceNow AI Control Tower, AI Agent Studio, Now Assist, or AI Search.
ServiceNow IRM/GRC, ITSM, CMDB/CSDM, or App Engine.
Experience with MCP, A2A, LangGraph, Semantic Kernel, AutoGen, Azure AI, or Amazon Bedrock.
Certifications in ServiceNow, AI governance, risk, security, or privacy.

Experience Level: Senior Consultant / Lead Specialist / Solution Architect. Key: ServiceNow experience is mandatory. ServiceNow AI Control Tower experience is preferred but not mandatory.

Skills: integrationhub,flow designer / workflow studio,enterprise integration,servicenow,audit trails,rest apis,oauth/oidc,ai governance,grc / irm,ai agents

📌 Servicenow Ai Governance & Agentic Control Tower Specialist Jaipur
🏢 Durapid Technologies Private
📍 Jaipur