Job Title: Customer Support Executive – Voice Process

Experience: 2+ Years

Location: Hafeez pet, Hyderabad

Work Mode: WFO – 5 Days

Shift: US Shift | Rotational Week Off

Interview Rounds: 1

Budget: Up to 30,000-35000/month

Cab Facility: Available

Job Description
Handle customer calls and provide skilled support.
Understand customer concerns and provide appropriate resolutions.
Maintain high standards of customer service and call quality.
Record and update customer interactions accurately in the system.
Meet defined process targets, productivity, and quality standards.
Candidates should be comfortable working in US shifts with rotational week offs.

Key Skills

Voice Process | Call Centre | B2 Level English Communication | Excellent Verbal Communication | Customer Service | Customer Handling | Query Resolution | Inbound/Outbound Calling | Active Listening | CRM/Basic Computer Skills | US Shift

📌 Customer Support Executive Voice Process Immediate Joiner Secunderabad
🏢 Innova ESI
📍 Secunderabad