MIS Executive (Inbound)

Job Description:

We are looking for an experienced Process Trainer to manage training delivery, improve agent performance, and support operational excellence across inbound and outbound processes.‍

Key Responsibilities
Manage and maintain databases using Advanced Excel.
Work efficiently with Pivot Tables, VLOOKUP, Conditional Formatting, COUNTIF, SUMIF, etc.
Perform data analysis, number crunching, and create reports for internal and external stakeholders.
Ensure accuracy, timeliness, and consistency of daily, weekly, and monthly reports.
Stay organized and focused while managing multiple tasks.

Eligibility Criteria:
Minimum Qualification: HSC Passed.
1–2 years of experience as an MIS Executive.
Positive communication skills.
BPO background is mandatory with MIS experience in the BPO industry.

Work Details
Full Time
Shift: Day shift/ rotational (depending on process)

Navi Mumbai

📌 Mis Executive Inbound Navi Mumbai
🏢 ONE POINT ONE SOLUTIONS
📍 Navi Mumbai