Role Overview:
We are looking for a proactive and customer-oriented Client Servicing Executive to support our sales operations, manage customer communications, and coordinate with the factory to ensure timely order execution and delivery to Clients.

Key Responsibilities:
Respond to customer enquiries and provide product details, technical information, and quotations.
Follow up with customers for order confirmations, payments, and outstanding dues.
Coordinate with the factory and dispatch team to ensure timely order processing and delivery.
Check material readiness and update customers on order and dispatch status.
Conduct telemarketing and follow up with existing and prospective customers to generate sales enquiries.
Sharing Dispatch documents, technical certificates to customers.




Maintain customer records, quotations, orders, and follow-up reports.
Provide regular updates to the Dispatch team and ensure smooth day-to-day sales coordination.

Desired Skills: Valuable communication and telephone skills, proficiency in MS Excel and basic computer applications, robust follow-up abilities, and a customer-focused approach.

Experience: 1–3 years in sales coordination, customer service, or a similar role is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Leave encashment
Paid sick time
Paid time off

Work Location: In person

📌 Client Servicing Executive Kandivali East
🏢 STRONGWIRE INDUSTRIES
📍 Kandivali East